Photos of the products are comply with.Color of the product may be vary because of the flash of camera, lighting, monitor setting. If you have any questions, please contact us.
After payment of your order, We will sent out the parcel as soon as possible.
In case of the defective items or wrong items that you got, we will resend or refund to you.
Customers must inspect all items upon receipt and notify us within 3 work days if anythins is missing or damaged. We do not refund the shipping fee on returns that are non-defective.
Within 14 days after receipt, you can return back the item. Buyers are responsible for shipping charge to return the items.
Do us a favor to leave a 5 stars positive feedback if you are happy with the order and the items. Please kindly do not hush to leave us a negative feedback if you are not happy with the orders, but leave us a chance to solve it for you. We will do our best to satisfy you.
Write your full name and house number in your shipping address when you make an order because Russia have a new rule now, post office will not dispatch parcels to you if you don't write full name.
* HOW LONG DOES IT TAKE FOR YOU TO RECEIVE YOUR MERCHANDISE?
• International Shipping :3-5 Business daysN.B : The epidemic right now has an impact on shipping time but We’re still working hard to ensure your orders arrive safe & on time on .
* Processing can take 1-3 business days from the time that your order is placed. Once this is completed the shipping method you chose will take effect.(During holidays or peak seasons, production times may increase more than expected).
** Shipping method can only change after 2-4 hours after purchase, may have extra cost. just email us: Contact@gothica.shop
(Saturday and Sunday are not viewed as standard delivery/transit days.)
We allow up to 14 days from day of order dispatch to request a return. After this time period our system will not allow a return. Returns postage is paid for by the customer, unless a faulty order was received (we may require photo evidence of this).
As soon as a return is received at our warehouse we will automatically process the refund or replacement. Please note, all items must be in original packaged condition in order for us to accept your return.
For more informations , mail us at : Contact@beirmark.com